Hotel policies made simple for Ramada Sunnyvale guests.

Check-In & Check-Out

Check-in begins at 3:00 PM and check-out is required by 11:00 AM. Early check-in or late check-out may be available on request, subject to availability. A valid government-issued photo ID and credit card are required at the time of check-in.

Age & ID Policy

Guests must be 21 years or older to check in. Those under 21 must be accompanied by an adult.

Deposits & Payments

A refundable deposit or credit card hold may be taken at check-in to cover incidentals. Payment methods typically include major credit cards; cash may not always be accepted.

Pets & Service Animals

Pets are not permitted at this property. Only registered service animals are welcome in compliance with ADA regulations.

Smoking Policy

The hotel maintains a non-smoking policy in all indoor areas. Designated smoking areas are provided outside. A cleaning fee may apply if guests smoke in non-smoking rooms.

Cancellation Policy

Cancellation terms vary by room type and booking platform. Most reservations allow free cancellation up to 24–48 hours before arrival. Guests should confirm policy details at the time of booking.

Accessibility

Accessible rooms and facilities are available, including roll-in showers, wider doorways, and ADA-compliant routes in public areas.